Privacy Policy

1. Introduction

SEO Agency in New York (“Company,” “we,” “us,” or “our”) operates the website located at https://seoagencyinnewyork.com (the “Website”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information. By using the Website or our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

When you fill out a contact form, request a consultation, or engage us for services, we may collect your name, email address, phone number, website URL, business name, and any additional information you provide in the message field.

2.2 Information Collected Automatically

When you visit the Website, we automatically collect certain information through cookies and tracking technologies, including your IP address, browser type, operating system, referring URL, pages visited, time spent on pages, click behavior, scroll depth, and device information.

2.3 Information from Third-Party Tools

We use the following third-party tools that collect data on our behalf:

• Google Analytics 4 (GA4): Collects anonymized data about website traffic, user behavior, page views, session duration, and traffic sources. Google Analytics uses cookies to distinguish users. Data is processed by Google LLC in accordance with Google’s Privacy Policy.
• Google Tag Manager (GTM): Manages the deployment of tracking scripts and tags on the Website. GTM itself does not collect personal data, but it facilitates the loading of other tools (such as GA4) that do.
• Microsoft Clarity: Collects data on user behavior including mouse movements, clicks, scroll depth, and session recordings. Microsoft Clarity uses cookies and does not collect personal information such as names or email addresses. Data is processed by Microsoft Corporation in accordance with Microsoft’s Privacy Statement.

3. How We Use Your Information

We use the information we collect for the following purposes: to respond to your inquiries and contact form submissions; to provide, maintain, and improve our SEO services; to communicate with you about your engagement, including updates, reports, and deliverables; to analyze Website usage and improve the user experience; to monitor Website performance and troubleshoot technical issues; and to comply with legal obligations.

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the website recognize your device and store information about your preferences or past actions.

4.2 Cookies We Use

• Essential Cookies: Required for the Website to function properly. These cannot be disabled without affecting site functionality.
• Analytics Cookies: Used by Google Analytics 4 to collect anonymized data about how visitors use the Website, including pages visited, session duration, and traffic sources. These cookies help us understand which content performs well and where visitors drop off.
• Performance Cookies: Used by Microsoft Clarity to record session replays and heatmaps. These cookies help us understand how users interact with the Website so we can improve the layout and content.

4.3 Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Disabling cookies may affect the functionality of the Website. For information on managing cookies in your browser, visit your browser’s help documentation.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share data with third-party tools and service providers (Google, Microsoft) that help us operate the Website and analyze usage, as described in Section 2.3. These providers process data on our behalf and are bound by their own privacy policies.
• Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

6. Data Retention

We retain personal information collected through contact forms and service engagements for as long as necessary to fulfill the purposes described in this policy, or as required by law. Analytics data collected through Google Analytics and Microsoft Clarity is retained according to the default retention settings of those platforms, which you can review in their respective privacy policies.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include the use of HTTPS encryption on the Website, secure access controls for internal systems, and limiting access to personal information to personnel who need it to perform their duties. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of analytics tracking by using browser-based tools such as the Google Analytics Opt-Out Browser Add-On or by adjusting your cookie settings.

To exercise any of these rights, contact us using the information in Section 12.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how we use it, and whether we share it. You have the right to request deletion of your personal information. You have the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights under the CCPA, contact us using the information in Section 12. We will respond to verifiable requests within 45 days.

10. Children’s Privacy

The Website and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, contact us at: